Victims may never know that their identifies have been stolen until unauthorized transactions appear on credit card statements, collection notices appear in the mail or loan applications are declined. In a short period of time, extensive damage can be done as a result of a stolen identity event.
Members will have 24/7 access to Identity Theft Restoration paralegals who will provide them with comprehensive, personalized recovery services.
If a member becomes a victim of identity theft, our plan administrator assigns a Recovery Advocate to manage the case. The Advocate mobilizes a Recovery Team to assist with the recovery process from beginning to end. The team includes fraud investigators, legal counsel, paralegals and other identity theft experts.
Our program takes a completely hands on approach to identity theft restoration. All work performed is handled by qualified paralegals. Within 24 hours, they will provide members with a recovery kit customized with pre completed, computer generated, state specific forms and make contact with all appropriate agencies.
With this program, identify theft victims can defend themselves against crimes committed by a identity thief. In addition to the $25,000 worth of coverage provided by our identity theft insurance, our program provides members with access to a proprietary attorney network that will represent member at the low hourly rate of $75.00 for all extended legal care.
Members may use our program to prosecute identity theft thieves. This is the only identity theft program in the country that provides unlimited discounted legal care, enabling members to both defend themselves against a theft, and prosecute thieves.
With a nationwide network of over 20,000 attorneys, our plan administrator is the sole identity theft vendor that can offer this important plan enhancement to our members.
All of our Call Center Personnel (ID Recovery Specialists) are certified paralegals with extensive legal and fraud experience. We train our Call Center Personnel in crises intervention and provide them with continuing fraud education. Further, our paralegals work under the direction of our corporate attorney.
Members will be provided with toll free access to certified Identity Theft recovery specialists. These specialists will assist the member in the event a member misplaces or has their credit card stolen. Should this occur our specialists will:
Registration of the member’s credit cards is not required. This safety measure prevents further fraud and/or identity theft.
Credit reports are ordered from all three bureaus and sent to the member. During the initial phone call, with member on the line, creditors are contacted directly in order to report the fraud, cancel credit cards and get new credit cards issued. Also, fraud alerts are placed with all three bureaus. We provide the member with any assistance required to interpret their credit reports.
*You must be age 18 or over to use the credit card assistance service.